FAQ's

Use this page to quickly find answers to common HR questions, or identify gaps in your current setup.

If you would prefer tailored guidance, explore our implementation support services.

General HR Compliance

What does People Policy Co. do?

We provide structured HR compliance solutions for UK SMEs, combining professionally drafted documentation with practical implementation guidance. Our aim is to help businesses manage employees confidently, reduce legal risk, and operate with clear, consistent HR processes.

Who are your services designed for?

Our services are designed for small to medium-sized UK businesses, typically with 1–50 employees, including start-ups hiring their first staff and growing businesses needing more structure.

Do I need HR support if I only have a small team?

Yes. Many employment law obligations apply regardless of business size. Having the correct contracts, policies, and processes in place early helps prevent issues escalating as your business grows.

HR Toolkits

What is included in your HR Toolkits?

Our toolkits include employment contracts, core policies, practical templates, guidance documents, and supporting resources designed to help you implement HR processes effectively.

What is the difference between the Essentials and Growth Toolkits?

The Essentials Toolkit focuses on statutory essentials required for compliance.
The Growth Toolkit expands on this with additional policies and tools to support more complex people management.

Are the documents legally compliant?

Our documents are aligned with current UK employment law and best practice at the time of creation. They are designed to support compliance but must be adapted to your specific business.

Can I edit the documents?

Yes. All documents are fully editable and designed to be tailored.

Are the toolkits suitable for my industry?

They are designed to be broadly applicable across industries, though some sectors may require additional specialist policies.

How are the toolkits delivered?

Toolkits are delivered digitally via secure access following purchase

Do I receive updates when laws change?

Toolkits are provided as a one-time purchase and reflect UK employment law at the time of creation. We recommend periodic reviews to ensure ongoing compliance.

We are currently developing a subscription-based model which will provide ongoing updates, guidance, and support as employment law evolves, offering a more proactive approach to maintaining compliance.

How does your product work?

Toolkits are typically a one-time purchase. We recommend periodic reviews or additional support to maintain compliance.

Policy Toolkits

What are Policy Toolkits?

Policy Toolkits focus on specific HR areas such as disciplinary, grievance, or flexible working, providing detailed policies and guidance.

Who are they suitable for?

They are ideal for businesses that already have basic HR documentation but want to strengthen specific areas.

Can I combine multiple Policy Toolkits?

Yes. You can purchase multiple toolkits depending on your needs

Implementation Support

What is Implementation Support?

A structured service where we tailor HR documentation to your business and support you in applying it correctly.

What does the process involve?
  • Business information form

  • Consultation (1.5–2 hours)

  • Documentation review

  • Tailoring of documents

  • Implementation guidance

Do I need this if I buy a toolkit?

Toolkits are designed for self-implementation. However, support is recommended if you want tailored documentation or expert guidance.

How long does implementation take?

Typically a few days to a couple of weeks depending on scope.

Support & Services

What additional services do you offer?

We offer implementation support, tailored documentation, and manager guidance to help businesses embed HR processes effectively.

Do you offer ongoing HR retainers?

Our focus is on structured and project-based support. Ongoing support can be discussed where required.

Purchase & Access

How do I purchase?

All products and services can be purchased directly through our website.

What happens after purchase?

You will receive access to your documents. For services, onboarding steps will follow.

Do you offer refunds?

Due to the digital nature of products, refunds are generally not offered once access is granted.

Compliance & Legal

Does having these documents guarantee compliance?

No. Compliance depends on both documentation and how it is applied in practice.

Are your documents a substitute for legal advice?

No. They are practical HR resources. Independent legal advice should be sought where necessary.

What are the risks of not having proper HR documentation?
  • Increased risk of disputes

  • Inconsistent decision-making

  • Potential legal and financial exposure

Getting Started

I am not sure what I need — can you help?

Yes. We can guide you based on your current setup and business stage. If you can not find what you are looking for on our website, feel free to contact us via our 'Contact Us' form.

What is the best place to start?

Start with our HR Compliance Checklist to assess your current position.

Disclaimer

All materials provided by People Policy Co. Ltd are for general guidance purposes only and do not constitute legal advice. We accept no liability for any loss or claims arising from reliance on these materials. Businesses are responsible for ensuring documents are appropriate for their specific circumstances and should seek independent legal advice where necessary. Please refer to the Terms & Conditions for more information.